Privacy Policy

Collection of Personal Information

L.H. Brown & Co Pty Ltd  will only collect personal information that is necessary for one or more of its functions or activities. Where possible information will be collected directly from the individual that it is about and only in lawful, fair and reasonably unintrusive ways. L.H. Brown & Co Pty Ltd will take reasonable steps to ensure that when collecting personal information the individuals are aware of:

  • The identity ofL.H. Brown & Co Pty Ltd.
  • The purpose of collecting the information.
  • The individual's right to access the information.
  • The types of organisations to which L.H. Brown & Co Pty Ltd discloses the information.
  • Any law requiring the information to be collected.
  • The consequences for the individual of failing to provide the information.

L.H. Brown & Co Pty Ltd will, where practicable, collect personal information directly from individuals and whenever possible, make sure individuals know when you collect information about them from a third party. L.H. Brown & Co Pty Ltd will take reasonable steps to ensure the individual is aware of the matters detailed above.

Use and Disclosure

L.H. Brown & Co Pty Ltd will not use or disclose personal information about an individual other than for its original (primary) purpose. The use or disclosure of the information for another purpose (secondary purpose) is not permitted unless the person has consented to its use or disclosure for that other purpose.

Data Quality

L.H. Brown & Co Pty Ltd will take reasonable care to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date.

Data Security

L.H. Brown & Co Pty Ltd will take reasonable steps to protect any personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. If the information is no longer needed, it will be destroyed or permanently de-identified.

Openness

L.H. Brown & Co Pty Ltd has documented its policies on the use and management of personal information held. These policies are available on request.

Access and Correction

L.H. Brown & Co Pty Ltd give individuals access to their personal information and will correct it if it is wrong and it is reasonable to do so. If access to information is refused, L.H. Brown & Co Pty Ltd will provide reasons for such refusal.

Identifiers

L.H. Brown & Co Pty Ltd will not use a government identifier as its own identifier.

Anonymity

Where it is lawful and practical, L.H. Brown & Co Pty Ltd will give individuals the option of not identifying themselves when entering into transactions with it.

Transborder Data Flows

L.H. Brown & Co Pty Ltd will not disclose personal information to a recipient in a foreign country who is not subject to comparable privacy obligations as those contained in the NPP's unless L.H. Brown & Co Pty Ltd has the consent of the relevant individual.

Sensitive Information

As a general rule, L.H. Brown & Co Pty Ltd will not collect sensitive information. However, where sensitive information is to be collected, it will only be collected, used and disclosed with the individual's consent or in accordance with the requirements under the NPP's.